Concerns and Complaints
What happens when you highlight a concern/complaint?
- We will acknowledge your concern/complaint within 2 working days
- We will investigate the issues that have led to your concern/complaint and respond within 7 working days
If you wish to download our Complaints and Concerns Process, please click on the link provided
Phone: (03) 789 7299
Or in person: 33 Derby Street, Westport.
If your concern is detailed, it is advised to put this in writing